Step 10. Analyze your visitors, revenues, ad campaigns
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B. Analyze eCommerce revenues
Like any business, the better you understand your customers, the
more sales and leads you will create.
The information you get in the
eCommerce
category of reports
helps you put your emphasis on what is most important. The
reports show how well each traffic source performs in terms of
revenue, registrations, subscriptions, etc. You get full details on
each transaction, and see an audit of how a visitor becomes a
buyer, for example what pages he viewed and where he came
from:
eCommerce summary
Revenue
Transactions
Average Order Size
Revenue per Visit
Activity overview
Activity by Search engine
Activity by Search keyword
Activity by Referring site
Activity by Country
Please do not forget to look at both the
Efficiency of referrers
report and the
Transaction Time Cycle
report.
C. Analyze ad campaigns
If you have a marketing budget to promote your site, and you
use any type of online media (paid search, banners, text links,
etc.), you should track and analyze your ad campaigns.
The
Campaigns
category reports enable you to find out which
resources are worth investing in and which are not. You will
get a full and detailed account of the campaigns that you are
running. They include visits and actions for each campaign
generated, e.g.
Google AdWords ($2000 budget) produced
5,832 visits, 126 orders totaling $ 9254 in revenues, plus 537
newsletter subscribers
and 417 catalog requests:
Activity by Campaign
Cost of Visit by Campaign
Cost of Action by Campaign
ROI