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2003 

valuable IBM technology tools targeted for non profit community organizations and schools in 

91 locations around the world.  

U.S. Secretary of Labor Elaine L. Chao announces that IBM is receiving a 2003 New Freedom 

Initiative Award from the U.S. Department of Labor in recognition of its training and mentoring 

programs for the disabled. In addition to its equal opportunity hiring practices, the company is 

also recognized for its dedication to making technology products and services available to people 

of all abilities, as well as its commitment to research in this area through the IBM Accessibility 

Center.  

IBM expands its Asset Recovery Solutions, services providing small and medium businesses 

with a cost effective, environmentally responsible and easier way to deal with IT systems    such 

as PC servers, notebooks, desktop PCs, monitors and printers    they no longer need.  

2004 

Business Performance

IBM revenue from continuing operations increases eight percent over the year before to $96.5 

billion, while income from continuing operations increases 11 percent to $8.4 billion. There are 

329,009 employees and 660,628 shareholders at year end. 

Organization 

In January, the former Systems Group and Technology Group are combined into a new Systems 

and Technology Group

. 

Lenovo Group Limited    the leading Personal Computer brand in China and across Asia    and 

IBM announce in December a definitive agreement under which Lenovo will acquire IBM's 

Personal Computing Division to form the world's third largest PC business. The move brings 

IBM's leading enterprise class PC technologies to the consumer market and gives Lenovo global 

market reach beyond China and Asia. Lenovo will be the preferred supplier of PCs to IBM, 

enabling IBM to offer a full range of personal computing solutions to its enterprise and small and 

medium business clients. IBM will have an 18.9 percent ownership share in the Lenovo Group. 

Approximately 10,000 current IBM employees    more than 40 percent of whom already are in 

China and less than a quarter of whom are in the United States    will join Lenovo. IBM will 

receive at least $650 million in cash and up to $600 million in Lenovo Group common stock, 

subject to a lock up period expiring periodically over three years. The transaction is expected to 

be completed in the second quarter of 2005.  

IBM agrees to acquire Trigo Technologies, Inc., of Brisbane, Calif., a leading provider of 

product information management middleware. The transaction is completed in April, and Trigo  

Technologies is integrated into IBM as part of the WebSphere brand, a strategic component of 

the IBM Software Group.  

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