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interact with future products or services. The new IBM Product Design Consulting Services has
been established in conjunction with IBM Engineering & Technology Services and IBM
Business Consulting Services.
IBM rolls out two new offerings that will help insurance companies transform complicated,
manual processes into Web automated business components. (In the past 12 months, 850
companies have joined IBM's PartnerWorld Insurance Network software vendors and
technology companies that have aligned themselves with IBM's insurance industry infrastructure
offerings, middleware solutions and consulting services.)
NiSource Inc. and IBM reach an agreement for IBM to provide a broad range of business
transformation and outsourcing services to NiSource beginning in July. The ten year agreement
is estimated to be worth $1.6 billion to IBM in service fees and project costs and is expected to
deliver upwards of $530 million in operating and capital cost savings across NiSource's 15
primary operating subsidiaries over the course of the contract.
The company introduces Grid and Grow, a packaged set of software, hardware and services to
deliver the benefits of Grid computing to businesses of all sizes.
In August, IBM announces the first in a series of podcasts to expand on the traditional investor
Web site content by discussing industry wide trends and IBM specific innovations in a variety of
emerging business and technology areas.
In October, the company rolls out 22 new IBM Express Portfolio offerings designed to help
medium sized business with security, supply chain management, backup and recovery, enterprise
resource planning and other critical applications.
Alliances
IBM and AT&T announce they will jointly offer a packaged team collaboration solution that will
make it easier for small and medium sized businesses to buy and deploy collaboration software
with integrated Internet access capabilities.
IBM and Network Appliance announce a strategic storage relationship to drive information on
demand solutions and to expand IBM's portfolio of storage solutions.
Mercury Computer Systems, Inc., partners with IBM to integrate the Cell microprcessor
technology to build new breakthrough computer systems for data intensive applications.
Science & Technology
U.S. President George W. Bush announces that IBM has been awarded the 2004 National Medal
of Technology by the U.S. Department of Commerce and the Technology Administration in
recognition of more than four decades of innovation in semiconductor technology. The award
cites such IBM breakthroughs as the development of multicore processor integration, DRAM
(Dynamic Random Access Memory), the use of copper on chip wiring, Silicon on Insulator
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