UK Government Online
ukonline has set ambitious development targets 
for achieving its vision to be the best of its kind. 
The diagram below summarises the current and future development ambitions.
NOW
FUTURE
Channels
Advanced human 
technology interfaces
Advanced personalisation
Joined up information
Interactive services
citizens with the ability to search many different areas and focus quickly on the
services they want. However, the vision is to develop the advanced human
technology interfaces using multimedia capabilities working on three fronts:
Intelligent and natural language search
Output in multiple languages
Interaction through voice recognition
In development terms, the future ambition is to enable Quickfind to support
searches using natural language questions with a simple but highly capable one line
interface. When a citizen logs on, they will be asked: "What would you like to do?"
Having typed in their question, advanced search engines will be able to translate the
question into a rich and intelligent search across all government departments. The
one line interface will be able to provide specific answers to enquiries, rather than
simply a list of search results.
The UK government is also committed to making online public services further
accessible, including minority language groups and those with a disability. To reflect
the cultural diversity of the United Kingdom, ukonline. gov.uk aspires to be multi 
lingual. Content is already available in Welsh and they are exploring how to add
further languages to ukonline.
Ukonline.gov.uk will also investigate incorporating speech recognition capabilities, when
these are sufficiently mature for implementation. This recognises that speech is the
ultimate natural interface for most people and is a critical criteria for inclusivity and
usability.
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