FOREWORD 

This survey of Internet and communication technology is aimed to illustrate the 

profile of Internet and communication technology used by Indonesian small and 

medium enterprises exporters. Main reasons for conducting this survey are:  first, 

to learn the level of ICT uses by the business communities, especially those who 

were dealing with the international market and to see whether there serious effort 

by the business communities of facing the global market challenge. The uses of 

global communication are also probably one of the indicators on how international 

interactions between businesses have occurred among the SME exporters in 

Indonesia. 

The second, and equally important is the domestic challenges of the government 

and business communities on facing the biggest policy ever put forward by the 

Indonesian over the last 50 years. Decentralization or the regional autonomy bill 

applied since January 2000, is a challenges as well as an opportunities where, the 

Indonesians will lay their future and it is up to them whether they can achieve the 

main objectives to increase economic performance in regions and national level.  

This objective of the survey is to obtain information and perceptions of the SME 

exporters regarding their level of uses of ICT and their perception on the regional 

autonomy bill. The research team would be very pleased to obtain inputs from 

readers of this report, as it will enrich the finding and conclusions put forward in 

this report. 

The research team would like to express our humble appreciations to PEG   

USAID for the support of the survey, to Mr. Suhartono for his recommendation to 

undertake the survey, and also to the enumerator's team who have help the team 

for undertaking the interview and data gathering. Finally, the team would like to 

express our appreciation to Mr. James L. Mudge who initiated the study and to 

Mr. David J. Ray for his guidance to undertake the survey. The views expressed in 

this report are those of the author and not necessarily those of USAID, the U.S. 

Government or the Government of Indonesia. 

The team wishes that the findings of the survey would convey a positive 

contribution to the SME development in Indonesia.   

Research team,   

Yadi S.A. Suriadinata 

Principal Researcher   

VI    i