1.3 Description of the Study 

To survey SME exporters' use of ICT in eight (8) cities:  

1 Medan 

5 Yogyakarta 

2 Lampung 

6 Surabaya 

3 Jakarta 

7 Denpasar 

4 Bandung 

8 Makassar 

1.  The survey gathers information from between 30 to 50 SME exporters in each 

city using questionnaires and direct interviews by the enumerators. Selected 

enumerators from local NGOs with SME work experience were assigned to 

undertake the interviews in each city. The field coordinator assisted the 

selection of enumerators based on survey requirements and training on the 

survey objectives. 

2.  A field test of the questionnaire is done using five to ten exporters in Jakarta, 

followed by adjustments to the questionnaire.  

3.  The questionnaire have two main sets of categories, first: the SME's identity, 

such as: type of business, business turnover, legal status and type of exporter 

(direct or indirect). Second, the SME's response, including: input and output 

markets, use of computers in the business, SME awareness of the Internet, 

and the degree of Internet utilization for business by the SME. Data were 

collected on the impact of decentralization upon the business climate. Data 

from each city were collected and organized using a simple statistical method 

to analyze the distribution and frequency level of each category. 

4. A cross tabulation data method is used to determine relationships between 

SME identity and SME responses with regard to the use of the Internet for 

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