3.2. Use of ICT by SME Exporters  

SME Exporter Awareness of Internet Use For Business  

The rapid development of Internet in most of the big cities in Indonesia has made 

this information and communication technology as a common tool of business by 

SME exporters. Based on the survey, approximately 98% of the respondent 

indicated that they have read articles concerning the use of Internet for business 

purpose. However, only about 89% of them indicated that they understand the 

application of Internet for business, and meanwhile only about 71% of the SME 

exporters surveyed were subscriber of Internet (see Figure 3.2.1).  

Figure 3.2.1 SME Exporters Responses on Information and 

Communication Technology                           

Internet subscriber

71%

Understand The Use of Internet for Business

89%

Read article on the use of internet for business

96%

There are no significant different in use of Internet between different type of 

business (manufacture, agriculture and trading) categories of the SME exporters, 

however, the non direct exporter SME were respondent with the lowest 

knowledge of Internet and the lowest Internet subscriber among all categories. 

Furthermore, form the graphic 3.2.2. (below), there is a tendency that the Internet 

subscriber of the SME exporter is lower among the smaller yearly turnover 

compare to the SME exporter with the bigger business turnover.   

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