Figure. 3.2.3  SME Exporters Awerness of Use of ICT for 

Business 

in 8 Cities

Makassar

Denpasar

Surabaya

Yogyakarta

Bandung

Jakarta

Lampung

Medan

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Understand the usage of Internet

Internet user

Reasons for Subscribing Internet 

Today, Internet has become media that manage business communication more 

practical, efficient and convenient. Based on the response given by the SME 

exporter, approximately 44% SME exporters indicated that Internet is more 

practical, efficient and easy to use for the business communication needs.  

Figure 3.2.4 Objective  Use of   Internet By SME Exporters

Did not answer

8%

To obtain new market

28%

Encourage by business Partners 

20%

Efficient, effective and practical reason

44%

0%

10%

20%

30%

40%

50%

On the other hand 28% of the SME indicated that Internet were used for browsing 

potential new buyers (market) and 20% indicated that the reason on using Internet 

VI    10