and the main reason for having this web site is to reduce the cost of 

promotion and marketing and delivering promotion material.  

8.  The level of Internet use in the SME exporters is divided into three 

categories that indicate: the lowest level (33 percent), utilized Internet for 

communication only (e mail); the second level (32 percent), utilized 

Internet for communication and marketing; and the third level (18%) 

utilized Internet as a communication, marketing and promotional tools. 

Furthermore the third level of Internet users were from the SME 

manufacturer, SME direct exporter; and SME with bigger turnover.  

9.  Exchanges of information on government regulation by the SME exporters 

were mainly through business partner or by direct visit to the government 

office. To date government web page is not an effective tools for 

distribution on government program or new rule and regulation set by the 

government. Only small portion of SME exporter ever visited 

Pengembangan Ekspor Nasional (BPEN) and Office Perindustrian and 

Traffic (Depperindag) web page. SME exporter were mostly interested on 

market search trough the web site rather then visiting the government web 

site.  

Business Climate Prior To The Implementation Of The Regional  

Autonomy Bill  

10. The SME exporters indicated that there are no significant changes to 

the business climate prior to the 20 month implementation of the 

regional autonomy bill (UU No.  22 and 25) since January 2000. 

However, 16 percent of the SME indicated that the business climate 

are getting worse, especially by SME exporters in Bandar, Lampung 

and Medan. In contrast, only 7 percent SME exporters indicated that 

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