An interview guide, as shown in Figure 2,was made for the interviews. 
Figure 2. The CISAER interview guide 
This is the official CISAER format for the interviews: 
Contact person: 
E mail: 
1. Type of institution 
2. Use of the WWW in the course(s) 
3. WWW and other media 
All www/CD ROM/paper/other 
4. Type of media used 
www for content/interactivity/sound, video/Java 
5. Type of communication 
One online/one to one/one to many/many to many 
6. Type of student tutoring 
No tutoring/human tutoring/machine tutoring/group tutoring 
7. Assessment 
TMAs/CMAs/Peer assessment/examinations 
8. Accreditation 
Degree/diploma/certificate/statement of completion 
9. Costs in euros 
Costs of course to students/full cost/module, course or degree cost/other costs 
10. Enrolment 
Fixed start/fixed finish/flexible start/flexible finish 
At the CISAER web pages, it was stated that the courses must comply with these criteria to be 
listed in the CISAER catalogue: 



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