<13> The tutoring is conducted by e mail, by telephone or face to face. For distance 
education students, interaction is encouraged through study schools, tele conferences and 
visits by lecturing staff 
   <43> The tutoring is conducted by  e mail, by telephone or face to face. The difficulty 
with encouraging and emphasizing flexibility is that the impression may be one of 
working alone. This is overcome by organizing assignments, multiple choice 
questionnaires and discussion groups. 
   <47> The tutoring is conducted by e mail, by telephone or face to face individually and in 
groups. The students are involved in SMEs in the border areas between Ireland and 
Northern Ireland so tutoring has had to be carried out at times, which suit self, employed 
people. In this regard e mail was most successful as a preliminary step before face to face 
meetings. 
   <59> As mentioned there is some direct tutoring face to face and tutoring on the web 
through assignments sent in by e mail to be commented on by the tutor. Communication 
also takes place in the conferences for all participants. There is no organized tutoring on 
sub group (or sub class) level. 
   <69> Tutoring is mainly provided by the tutor. Please note that the course provision has a 
mixed meaning   that 60% of the course is provided on a face to face basis and only 40% 
of the course is based on distance learning. The students are encouraged to develop group 
tasks and group tutoring is provided. 
   <30> Tutors give feedback on all questions and comments on e mail and comments in 
 discussions groups on the listserv. The videoconferences are important for discussion on 
academic matters read on the web between sessions. Communication during the 
videoconferences is a central part of the didactic structure of the course. The 
videoconferences are not mandatory, however, the majority of the students take part in 
these conferences. Assignments in the course are discussed and commented during the 
videoconferences. The students also receive written individual comments on their 
submitted work   normally via e mail. There are no automatic correction and feedback by 
computers. 
Asyncronous Tutoring 
Some of the interviewees had an outspoken preference for asynchronous tutoring. Similar 
preferences for synchronous tutoring was not found. 
   <63> Tutors give feedback on all questions and comments on e mail and comments in 
 discussions groups  on the listserv. Assignments for submission are commented and 
corrected by a tutors. We do not use synchronous communication, because it damages the 
flexibility of the system. 
   <11> Tutoring is by lecturing staff. We don't use machine tutoring, unless you mean 
FAQs. We don t like synchronous communication because it damages the flexibility of our 
system but have some group tutoring to classes of 24. 
   <33> We have online tutors both for content and technical matters. They are supporting 
the students with all possible ways. The students have detailed study guides online too but 
they can ask more details from their tutors. Every tutor has small groups and can give their 
support better way. We prefer asynchronous communication, it gives more flexibility for 
the students. We also have a special course for learning online where the students can 
practice the ways of communication and interaction online. 
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