A 3 Step Plan To Make The Internet Really Useful
A 3 Step Plan To Make The Internet Really Useful
Step 2 Making It Worth The Trip
Step 2 Making It Worth The Trip
(For
(For
You)
You)
Save Time & Money
Save Time & Money
Pre Meeting Education
Pre Meeting Education
Post Meeting Follow up
Post Meeting Follow up
In Office Education
In Office Education
(Conference Room or Reception Area)
(Conference Room or Reception Area)
Ongoing Client Relations
Ongoing Client Relations
(Promotes Word of Mouth)
(Promotes Word of Mouth)
Less Expensive Mailings
Less Expensive Mailings
(Postcards Reference Web Page)
(Postcards Reference Web Page)
Generate New Business
Generate New Business
Now, what makes your visitor's trip worthwhile for you?
The very FIRST thing you need to do is to let your site save you time and money through education. What
is your time worth? If you charge (say) $180 per hour and you can save even just 30 minutes of your time
per month our web site service has paid for itself. At that point, any other time saved in this fashion or
new business is icing on the cake. The absolute BEST way to save time is by letting your site handle the
client s basic education. EstatePlanning.Com's web site service can be a stand alone web site, or attached to
an existing web site. In either case, you will benefit from TONS of educational estate planning content. This
way, you don't have to invest time and money in developing your own content. One of our clients figures
he saves $500 in time minimum each month using this technique.
PRE MEETING EDUCATION
When you schedule meetings with new prospects or existing clients, tell them to visit your web site the
night before the meeting. Phrase it in a positive way, "Before you come in on Tuesday, visit my web site on
Monday night. I have a ton of free information there so you don t have to pay me to learn the basics. And
when you come in, we ll talk about your specific situation." You ve done three VERY important things
here. First, you have saved yourself time and avoided having to start from scratch with each client. Second,
your client has already received value from you without cost. In our experience, this almost always elevates
the client s view of you and enhances the chance of them doing business with you. And finally, this
technique saves you time from dealing with those people who will not eventually turn into clients. How
many times has someone come into your office just to milk you for information and free advice with no
intent of using your services?
POST MEETING FOLLOWUP
The Post Meeting Follow up can be used in conjunction with the Pre Meeting Education tip or by itself.
After you have completed a meeting with a prospect or client, tell them to visit your web site to review any
topics you ve covered. This also gives them access to a reference source in case they don t understand things
you ve given to them to take home.
IN OFFICE EDUCATION
One of the most overlooked marketing tips is also the easiest to implement. Put a computer with Internet
access in your waiting area or conference room and load up your web site. Leave it running for people to
browse while they wait. Make a small V table card that says something like, "Free Online Education See
The Computer To Your Right" and place it on the table to draw more attention to it. One of our
professionals purposely starts five minutes late to let his clients have time to peruse his site. You can also
use the site as a visual aid or quick reference during a meeting. One of our professionals has one on one
meetings in his office and turns his monitor around for the client to see.
ONGOING CLIENT RELATIONS
This tip involves a little more effort than some of the others, but serves a vital purpose. Distributing new
content to your clients is a costly endeavor, so some of our professionals have opted to modify this
marketing idea. Put the new content on your web site and mail/email your clients a small note to visit your
site to see it. Some professionals go completely electronic (the content is on their site, and they email their
clients) which bypasses all the costs of mailing and producing the materials. Postcard mailings (discussed in
a moment) are an inexpensive way to incorporate both traditional mailings and the content on your site.
Although normal mailings of content still have their place, you can experiment with this tip to see if there is
room to save some money.
1993 2004 by Schumacher Publishing, Inc.
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