Virtual Private Server User Guide

About This Document

Supported: Refers to a service, application, or feature that is available on a VPS 

server and for which we provide technical assistance. All of the preinstalled server 

applications are classified as supported, but the degree to which technical 

assistance is offered may differ with each application.

Unsupported: Refers to a service, application, or feature that is available on a 

VPS server but for which we do not provide any type of technical assistance. You 

are free to install and/or use "unsupported" applications, but please be advised 

that we do not offer technical assistance of any kind for such applications. A large 

number of the applications in our Software Applications Library and all of the 

applications in our Ports Collection are designated as unsupported.

Unavailable: Refers to a service, application, or feature that is not available on a 

VPS server and should not be installed or used on the product for one or more of 

the following reasons:

   It does not function properly on the product

   It may cause serious system performance problems

   It may pose a security risk to you 

   It has been otherwise deemed undesirable

Note: Our Software Applications Library does not contain any 

applications that we have classified as unavailable. You can install 

and run most third party applications on your VPS server without 

problem   however, it is always a good idea to check and see if the 

application that you wish to use has been classified as unavailable. 

Installing applications that we've classified as unavailable and using 

them on your VPS server may constitute a violation of our Usage 

Policy. 

How to Get Help

This guide is intended to introduce you to key concepts and basic use of your 

server. Please note, however, that our documentation may be limited with respect 

to third party applications and services. Links to additional resources are provided 

for topics that go beyond the scope of this guide. 

You are encouraged to use the following resources when you encounter 

problems:

Online User Guide: The VPS User Guide is your best source for the most up to 

date documentation and should be the first place you look to for information about 

your server:

VPS User Guide

Technical Training Department

August 2004

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