Virtual Private Server User Guide

Email Services

It is important to note that the virtusertable is processed before any aliases, and 

likewise all aliases are processed before any users, and so on. Therefore, if you 

have an alias and an e mail account on your VPS server with the exact same 

name, mail will always be sent to the address defined by the alias rather than the 

e mail account. 

How Your Server Sends Mail

If there is a problem along the route between your VPS server and the recipient of 

a mail message, your VPS server will queue the outgoing message in the /var/

spool/mqueue directory and try to send it again when the problem is corrected. 

Mail that is sent to an invalid e mail address or cannot be sent for some other 

reason will be returned to you along with a description of why it could not be 

delivered.

E mail Accounts

E mail accounts, which are often called "POP accounts," allow you to receive, 

store, and retrieve e mail messages. Every user account that you add to your VPS 

server is an e mail account. For information about adding user accounts, please 

see the User Accounts section of this guide. User accounts can also be created 

through the VAdmin Web interface.

Note: If you have just opened your account, it may take a few days 

before the domain is active and e mail at your domain starts to work. 

The e mail addresses at your domain will only work as long as the 

domain name is active. If the domain registration has lapsed, e mail 

will not work.

Accessing the Mail Interface

Perform the following steps to access your e mail via the Web interface:

1. Go to http://www.example.com/postoffice (where example.com is your own 

domain name). You may also use your IP address to access the interface if 

your domain is not yet active, for example http://22.333.4.55/postoffice.

Technical Training Department

August 2004

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