business services.
24
Unlike the Telemarketing Act, the TCPA expressly authorized the adoption
of a single national database to compile a list of telephone numbers of residential subscribers
who wished to suppress the receipt of unsolicited telemarketing solicitations.
25
A nationwide do
not call registry was only one of several mechanisms Congress directed the FCC to consider as a
means of enabling residential telephone subscribers to prevent objectionable telemarketing
solicitations.
26
Notwithstanding this authorization, Congress expressly prohibited the FCC from
adopting a national do not call database that would prevent telemarketing calls to any person
with whom the caller has formed an established business relationship.
27
The House Committee
explained this decision as follows:
The [TCPA] reflects a balance the Committee reached between
barring all calls to those subscribers who objected to unsolicited
calls and a desire to not unduly interfere with ongoing business
relationships. To provide as much protection as possible to the
former interest while respecting the latter, the Committee adopted
an exception to the general rule that objecting subscribers should
not be called which enables businesses to continue established
business relationships with customers . . .The Committee found
that subscribers' objections to telemarketing initiatives were
twofold. The first element pertains to the volume of unwanted
calls. The second involves the unwanted nature of the calls. That
is, the absence of any current or prior dealings with the caller was
the source of many objections.
28
The House Committee found that consumers who have previously expressed interest in products
or services offered by a telemarketer generally are less likely to be surprised by calls from such
sellers or consider them intrusive. The Committee also explained that the exemption Congress
24
TCPA Report and Order
, 7 F.C.C.R. 8752, 8754 (1992).
25
47 U.S.C. 227(c)(3).
26
Id.
at 227(c)(1).
27
Id.
at 227(a)(3).
28
House Report on the TCPA
, H.R. Rep. No. 102 317, at 13 (1991).
14