implicated by the Commission's sweeping proposal to regulate any and all services related to
the World Wide Web.
94
Moreover, as Susan Grant of the National Consumers League noted during the July
forum, [o]ne of the distinguishing characteristics of [the internet and Web services] scam is that
there is no preexisting relationship between the vendor and the business.
95
Accordingly,
because there is no evidence of fraud in the context of ongoing business relationships, any
selective regulation of Internet and web services should exempt telephone communications to
existing customers.
Finally, as several participants in the July forum suggested, any
exception for Internet and
Web services should be limited strictly to the TSR's prohibitions against deceptive telemarketing
misrepresentations. This measure would enable the Commission to target the types of
telemarketing fraud described in the NPRM without burdening Cox's affiliates and other
legitimate ISPs and Internet technology and Web services firms with national do not call
obligations, calling hour restrictions, or disclosure requirements that the Commission has
generally deemed unnecessary in the business to business context.
96
94
NPRM
, 67 Fed. Reg. 4492, 4500.
95
Rule Tr. at 256 57.
96
As Jerry Cerasale of the Direct Marketing Association noted, the affirmative disclosure requirements of the Rule
would be impractical and unnecessary because unlike business to consumer calls where there is only a brand
relationship, in business to business calls, it's both a brand and individual relationship. Rule Tr. at 263. Elaborating
on this reasoning, Char Pagar of the Promo tion Marketing Association stated:
you're going to have a situation in B to B calls where you have repeat dealings .
. . [a sales representative is going to] make a number of calls per day to people
who [the sales rep] has spoken to many, many times in the past who know what
the terms are . . . and [the sales rep] is calling them again to say, do you want to
get X at . . . Y price . . .
Id.
at 269. Keith Anderson of the FTC also suggested that it may be enough to subject businesses to the Rule's
prohibitions on misrepresentations and not subject them to the disclosure and other requirements of the TSR.
Id.
at
270 71.
31