preposterous results. Before inquiring about a caller's interest in another seller's products or
service, a telemarketer who receives an inbound call would have to make a real time
determination as to whether the caller's name or number is on the proposed national do not call
registry and consider whether the second solicitation is taking place before 8 a.m. or after 9 p.m.
Cox does not believe that such an impractical and burdensome result was contemplated or
intended by the FTC. In fact, the NPRM evidences that the Commission proposed this
definitional change with only the disclosure requirements of the Rule in mind.
102
Discussing the
intent underlying the proposed outbound telephone call definition, the Commission states:
[I]n external up selling, when calls are transferred from one seller
or telemarketer to another, or when a single telemarketer solicits
on behalf of two distinct sellers, it is crucia l that customers or
donors clearly understand that they are dealing with separate
entities . . . [I]t is also important that consumers understand that the
purpose of the second transaction is to solicit sales of goods or
services . . . .
103
Thus, it appears that the Commission's goal in proposing the outbound telephone call
definition was limited to ensuring that consumers are not deceived or misled about the nature and
purpose of up sell transactions, or about the identity of the seller of the products or services
offered in those transactions. Accordingly, Cox encourages the Commission to tailor the
proposed definition of outbound telephone call to its intended purpose of imposing only the
Rule's disclosure obligations on telemarketers who engage in up selling during inbound
telephone calls.
102
NPRM
at 4500.
103
Id.
at 4500 n.70.
36