V.
OTHER RECOMMENDATIONS.
Cox respectfully requests that the Commission consider the following additional
recommendations regarding its proposal to amend the TSR.
A.
Caller ID Blocking.
Cox generally supports the FTC's proposal to prohibit the falsification of caller ID
information or to block the transmission of caller ID information when a telemarketer is
employing equipment capable of transmitting the name of the calling party and/or a telephone
number at which consumers can reach the calling party. However, Cox, like many telemarketers,
often uses large trunk side connections (also known as T1 lines) because they are a cost
effective means of making many calls. Often these connections are incapable of transmitting
caller identification information, or are capable only of transmitting the telephone number for the
trunk exchange. In these latter situations, telemarketers should be allowed to suppress the
transmission of the phone number associated with the trunk exchange because these numbers
cannot be used by consumers to contact the telemarketer. The receipt of such numbers as caller
identification information serves no useful purpose and tends only to confuse consumers.
Accordingly, Cox requests that the Commission clarify that the use of equipment and
telecommunications services that are incapable of transmitting the name of the calling party
and/or a telephone number at which the calling party can be reached will not in and of itself,
constitute blocking, circumventing, or altering the transmission of, or directing another to block,
circumvent or alter the transmission of caller identification information within the meaning of
the TSR.
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Similarly, Cox requests that the Commission clarify that the failure to transmit a
104
Proposed Rule 310.4(a)(6).
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