Contract # GS00T01AHD0002 
Proposal to Add Federal Telecommunications Service   Long Distance (FTS LD)  Backups on Demand 
Backups on Demand provides fully managed backup and restore service for file 
systems and databases, available on a subscription basis. Backups on Demand can be 
ordered with SAN on Demand. It addresses business concerns regarding low 
tolerance for downtime, need for short backup windows, complex data growth 
management and scarce IT staff resources. Backups on Demand has a 500 Backed up 
GB monthly minimum requirement. This equates to backing up approximately 100 
GB of primary data on a nightly incremental and weekly full basis over the course of 
a month.  
Backup Windows include standard weekly full backup with a 24 hour backup 
window, standard daily incremental backups with an 8 hour window, standard 
monthly system backup, weekly tape delivery to offsite facility for disaster recovery 
and complete tape media management and tracking. 
Restores include file, database and operating system restore initiations, 30 minute 
guarantee to initiate restore process and two free restore initiations per backup client 
per month.  
Retention Periods equal two week on site retention, one month off site retention 
period for full backup performed weekly, three month off site retention period for full 
backup performed monthly and one year off site retention period for full backup 
performed quarterly. 
Physical Components include tape media and all necessary hardware, network, 
software, and respective maintenance. 
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 
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