Contract # GS00T01AHD0002 

Proposal to Add Federal Telecommunications Service   Long Distance (FTS LD) 

Power cycling (turning off and on a equipment) 

Securing cabling to connections 

Observing, describing or reporting or indicator lights or displaying 

information machines or consoles 

Basic observation and reporting on local environment to AT&T premises. 

6.7.13.1.2  Remote Customer Support Services On Demand Level B 

Remote Customer Support Services On Demand Level B includes all the services of 

Level A and some basic operations pursuant to real time instructions by the 

Government. This level of service does not involve opening or moving equipment or 

any direct hardware or software interaction. Remote Customer Support Services On 

Demand Level B is provided for a fee. 

Examples of Level B service include: 

Running single, built in diagnostic equipment 

Typing commands on a keyboard console 

Changing pre labeled tapes  

Cable organization, ties or labels 

Modifying basic cable layout, such as Ethernet or Fiber Distributed Data 

Interface (FDDI) connections 

Non standard installation requirements. 

Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 

f:\mcghee\vol_1sec6d_r.doc 

I 6 141