6.3.6 Service Monitoring..........................................................................................6 72
6.3.7 Results of Case Study......................................................................................6 72
6.3.8 Report Analysis...............................................................................................6 72
6.4
Strengths and Weaknesses of Framework...........................................................6 73
6.5
CONCLUSION....................................................................................................6 74
6.5.1 Achievements ..................................................................................................6 74
6.5.2 Future Development and System Improvements ............................................6 77
6.5.3 Final Conclusions............................................................................................6 78
7
REFERENCES..........................................................................................................7 80
8
APPENDICES ...........................................................................................................8 82
8.1
APPENDIX A ...................................................................................................... 8 82
8.1.1 SLA DTD ........................................................................................................8 82
8.2
APPENDIX B ...................................................................................................... 8 86
8.2.1 SERVICES DTD.............................................................................................8 86
8.3
APPENDIX C ...................................................................................................... 8 87
8.3.1 SLA for Yahoo Mail Case Study ....................................................................8 87
8.4
Appendix D..........................................................................................................8 90
8.4.1 Service Descriptor for Yahoo Mail Case Study..............................................8 90
8.5
Appendix E ..........................................................................................................8 91
8.5.1 SLA Report for Yahoo Mail Case Study: ....................................................... 8 91
SLA Report .................................................................................................................8 91
8.6
Appendix F ........................................................................................................8 100
8.6.1 Table of Parameters Logged HTTPQoS Filter..............................................8 100