LIST OF TABLES 

Table 1: Base Performance Parameters

.............................................................................3 30 

Table 2: Table of Sample Derived Performance Parameters

.............................................3 31 

Table 3: Availability Parameters

........................................................................................3 33 

Table 4: Table of Classes Used by HTTPQoS

....................................................................4 51 

Table 5: SLA Parameter Groupings

...................................................................................4 52 

Table 6: Table of General Parameter Groupings

...............................................................4 53 

Table 7: QoSParameter Groupings

....................................................................................4 53 

Table 8: Database Tables and Descriptions

.......................................................................4 57 

Table 9: Yahoo Mail Service Mappings

..............................................................................6 68 

Table 10: Table of Derived Parameters for Case Study

.....................................................6 68 

Table 11: Parameters Assigned for Read Mail Service Mapping

.......................................6 69 

Table 12: Table of Required Availability and Performance for Case Study

......................6 69 

Table 13: 

Service File Specifying the Yahoo Mail service

..................................................6 71