SMEs and E Commerce   The Asia Foundation
4.3.5  Buying online  
21.71% of the Internet users had used the Internet to buy products or services 
online (Figure 1.25). 
     33.33% of these users had used everyday. 
     18.18% had used less than once a month. 
By geography: 
     Respondents in Chonburi, Phuket, and Bangkok tended to use this 
function daily or several times a week. 
     Chiang Mai tended to use this function once a month or less. 
     Nakhon Ratchasima had rarely used this function. 
By industry: 
     Telecommunications tended to use this function more frequently than 
other sectors.  
     Distribution and Hotel sectors were the second frequent users.  
Figure 1.25 
Internet use for buying online 
   
1 2 0
1 1 1
1 0 0
8 0
6 0
 Respondents
4 0
. of
No
2 0
1 1
5
4
4
3
6
0
onth
never
1/week
everyday
3/month
1/month
many/week
less1/m
F r e q u e n c y
4.3.5.1 Patterns of purchasing online 
15.79% of the Internet users informed that they had made purchases online. 
Respondents used two approaches to purchase products/services online: ordering 
online, emailing order (Figure 1.26). 
     54.2% of these users had ordered products or services online. 
     45.8% of these users had used e mail to order products or services. 
     Value of the purchase varied between 1,000 Baht (USD22.22) to 10,000,000 
Baht (USD 222,222.22) per month. 
22




  

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