SMEs and E Commerce   The Asia Foundation

51.6% of companies that had not purchased online considered this function as not 

being necessary. 16.1% needed more information about this function. 9.7% felt 

insecure in using this function in terms of revealing credit card and the reliability 

of the merchandisers. Only 3.2% of companies stated that they had had no 

knowledge about this function. 

4.3.6  Selling online  

23.02% of respondents had sold their products/services directly online (Figure 

1.29). 

     60% of these companies used this function daily. 

     11.43% used several times a week. 

Most of companies in all sectors and all cities tended to use this function daily. 

Number of companies that had used this function of the Internet was in the Hotel 

and Tourism sector more than in the other sectors. Number of companies that had 

used this function of the Internet was in Phuket more than in other cities. 

Figure 1.29 

Internet use for selling online 

2 0

1 1 0

0 0

8 0

6 0

4 0

2 1

2 0

4

2

2

6

0

e v e r y d a y

m a n y / w e e k

3 / m o n t h

1 / m o n t h

l e s s 1 / m o n t h

n e v

F r e q u e n c y

4.3.7 Internal 

communication 

35.53% of Internet users had used the Internet for internal communication 

(Figure 1.30). 64.81% of these users had used this function everyday. 

Most of companies in all sectors and all cities tended to use this function daily. 

Number of companies that had used this function of the Internet was in the 

Telecommunications sector more than in the other sectors. Number of companies 

that had used this function of the Internet was in Chonburi and Bangkok more 

than in other cities. 

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