SMEs and E Commerce The Asia Foundation
51.6% of companies that had not purchased online considered this function as not
being necessary. 16.1% needed more information about this function. 9.7% felt
insecure in using this function in terms of revealing credit card and the reliability
of the merchandisers. Only 3.2% of companies stated that they had had no
knowledge about this function.
4.3.6 Selling online
23.02% of respondents had sold their products/services directly online (Figure
1.29).
60% of these companies used this function daily.
11.43% used several times a week.
Most of companies in all sectors and all cities tended to use this function daily.
Number of companies that had used this function of the Internet was in the Hotel
and Tourism sector more than in the other sectors. Number of companies that had
used this function of the Internet was in Phuket more than in other cities.
Figure 1.29
Internet use for selling online
2 0
1 1 0
0 0
8 0
6 0
4 0
2 1
2 0
4
2
2
6
0
e v e r y d a y
m a n y / w e e k
3 / m o n t h
1 / m o n t h
l e s s 1 / m o n t h
n e v
F r e q u e n c y
4.3.7 Internal
communication
35.53% of Internet users had used the Internet for internal communication
(Figure 1.30). 64.81% of these users had used this function everyday.
Most of companies in all sectors and all cities tended to use this function daily.
Number of companies that had used this function of the Internet was in the
Telecommunications sector more than in the other sectors. Number of companies
that had used this function of the Internet was in Chonburi and Bangkok more
than in other cities.
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