Statewide Internet Portal Authority (SIPA)

assurance/quality control (QA/QC) methodology and proposed operations' service level 

agreements (SLA).   

SIPA will be engaging an independent verification and validation (IV&V) vendor as an 

advisor.  The prospective contractor is to account for  its participation and involvement in 

all contract activities. 

The prospective contractor must attach a proposed project plan and schedule that outlines 

a plan for each of the first five years of the contract.  The plan should outline what will be 

done, when, and by whom.  

4.1.4 Infrastructure Solution 

The prospective contractor's proposal must include information about the specific 

infrastructure solution, with timelines; investment; costs  components including, but not 

limited to hardware and software;  and cost recovery approach as specified in RFP 

Section 7.2 below.  Cost information should only be included in the Commercial and 

Financing Section pursuant to RFP Section 4.1.8. 

This infrastructure solution shall support all applications and requirements in Section 7.0 

and Section 8.0.  The infrastructure solution must clearly describe the prospective 

contractor's business continuity/disaster recovery approach and solution.  Prospective 

contractors shall include a sample service level agreement (SLA) to be used to manage 

the infrastructure solution, along with a description of the measurements, tools and 

review/enforcement process to be used in support of the SLA's. 

4.1.5 Open Architecture 

The successful portal solution will utilize open systems and standards to the greatest 

extent possible.  The goals of maximizing scalability, reliability, portability, and 

maintainability, while minimizing total lifecycle costs, must be explicitly addressed in the 

proposal.  Proposed solutions that do not follow open systems and open standards must 

specifically address the approach to system operation, maintenance, support and 

enhancement activities after the term of this contract.   

4.1.6 Option 1   Legislative Matters 

The prospective contractor may, at its discretion, provide information with regard to the 

prospective contractor's background and experience in support of legislative matters.  A 

prospective contractor choosing to do so is invited to discuss its involvement, experience, 

and solutions developing and operating Statewide Internet Web Portals with respect to 

State and Federal legislative and administrative matters.  Matters that may be addressed 

Request for Proposal 10/29/2004 

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