Statewide Internet Portal Authority (SIPA)
8.0 Statement
of
Work
The following is the outline description of the baseline activities for which the contractor
will be responsible. The lists in Sub Sections 8.1 and 8.2 are intended to be
comprehensive lists of activities. Accordingly, if the prospective contractor's approach is
different, how the proposed solution achieves the required service delivery is to be
identified in sufficient detail in the prospective contractor's proposal. Likewise, if a
service, operation, or support element was overlooked by SIPA in the opinion of the
prospective contractor, these omissions must be identified and discussed in the
appropriate section of the prospective contractor's proposal.
At contract award, a mutually acceptable Statement of Work will be incorporated into the
resulting contract.
In general terms, each activity begins with requirements refinement, evaluation of
alternative solutions, recommendation of a specific solution, followed by a formal
approval to proceed for each agreed upon activity. Once approval to proceed is provided
by SIPA, the contractor provides the service to SIPA for acceptance. Upon acceptance
by SIPA, the contractor shall be directed to initiate operation of that service for SIPA and
its customers.
8.1 Technical
This sub section of the Statement of Work defines those technical activities for which the
contractor shall be responsible.
8.1.1 Design, Build, Operate, Support, and Maintain
Statewide Internet Web Portal
The contractor shall design, build, operate, support, and maintain the official State
Internet Portal for the Statewide Internet Portal Authority. The portal shall be the single
gateway of access to state and local government information and services. The basic
infrastructure components shall include: web hosting infrastructure, security, and a suite
of basic services. (e.g., search, directory, etc.) These basic services provide the greatest
opportunity for leverage across all SIPA's supported websites.
8.1.1.1 Requirements
Refinement
8.1.1.2
Alternative Investigation and Evaluation
8.1.1.3 Recommendations
8.1.1.4 Approval
to
Proceed
8.1.1.5 Build
8.1.1.6 Acceptance
8.1.1.7
Operation, Support, and Maintenance
Request for Proposal 10/29/2004
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