Contract # GS00T01AHD0002
Proposal to Add Federal Telecommunications Service Long Distance (FTS LD)
The customer will be notified of outages and security events. Notifications
can be customized for prime and non prime times and can take the form of:
Alpha pager messages
Predetermined actions can be cataloged for outages and events, such as
restarting services and shutting down services.
Problem resolution will take the form of:
Dispatching AT&T trouble reporting services for circuit outages or loss of
Dispatching service vendors for hardware component failures.
Resolving configuration issues.
Researching performance issues.
Provide standard monthly reports recapping issues and outages and reporting
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
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