Contract # GS00T01AHD0002
Proposal to Add Federal Telecommunications Service Long Distance (FTS LD)
Power cycling (turning off and on a equipment)
Securing cabling to connections
Observing, describing or reporting or indicator lights or displaying
information machines or consoles
Basic observation and reporting on local environment to AT&T premises.
18.104.22.168.2 Remote Customer Support Services On Demand Level B
Remote Customer Support Services On Demand Level B includes all the services of
Level A and some basic operations pursuant to real time instructions by the
Government. This level of service does not involve opening or moving equipment or
any direct hardware or software interaction. Remote Customer Support Services On
Demand Level B is provided for a fee.
Examples of Level B service include:
Running single, built in diagnostic equipment
Typing commands on a keyboard console
Changing pre labeled tapes
Cable organization, ties or labels
Modifying basic cable layout, such as Ethernet or Fiber Distributed Data
Interface (FDDI) connections
Non standard installation requirements.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
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