feedback, it s important to go out of your way to coax it from 

your visitors and customers in as many ways as possible. 

Because if you don t ask, you don t get. And if you don t get, 

you lose the bubble on what your customers need and want. To 

generate the maximum flow of site feedback, include a 

feedback mailto on most of your web pages. Include a 

"Comments" field in your guest book form. Conduct periodic 

site evaluation surveys. Openly ask visitors to challenge your 

opinions, information, and your conclusions. The Web is 

interactive, so interact! 

9. ON THE HORIZON 

A SURPRISE OFFERING!   Exchange 2000 Mail Services   

Improvements in our (ASP) Application and (WAP) Wireless 

Hosting   Web Marketing Services: bulk mail & search engine 

placement for AIT customers   Secure Certificates   lowest 

rates in the industry 

10. IMPORTANT NOTICE   Free Secure Directory   

PLEASE READ 

To better serve you, AIT intends to revamp the ordering and 

provisioning of free secure directories for you to use to allow 

for secure connections via your web sites. Please pay attention 

and read any future notices regarding this. We will provide 

further information as the new system is developed, and allow 

for sufficient time for all customers to request and move data 

to the new addresses for secure directories. With Warmest 

Regards, All of us at AIT