Essentially, every time you submit a request for support, you will 

would like to thank everyone for their 

receive a tracking number that you will be able to reference. This 

cooperation and patience during our 

will help ensure a timely response to each and every request for 

conversion to our new accounting system. We 

support. AIT is committed to providing you with the very best in 

hope all of you will take advantage of the new 

customer service and support!

features we are now able to offer. You may 

view your account online at 

https://billing.aitcom.net/ait/

 and print out 

your invoices and statements daily. Please 

NEW POSTCARD SERVICE

email 

billing@aitcom.net

 if you have not yet 

received your password to view your account.

New postcard service as featured on Yahoo and 

Goto.com. Send a postcard from over 500 images and 

30 categories to a friend or loved one. Wide range of 

CUSTOMER SERVICE AND SUPPORT

ideas and images. Visit 

http://postcards.wired2000.net

.

As always, if you are not getting 

the help or the answer you are 

looking for, do not hesitate to 

AIT'S NEW SEARCHABLE TECHNICAL SUPPORT LIBRARY

email Ed McDaries at 

emcdaries@aitcom.net

. 

We 

In an effort to help you better troubleshoot problems 

pride ourselves on our approach 

with your virtual server, AIT has created an online 

to supporting our business 

searchable technical support library. This library 

partners, but we are constantly 

contains solutions to virtually every question that can 

striving to improve ourselves to 

arise about the AIT virtual server solution. Check it 

help you become even more 

out at 

http://aitcom.net/support/

.

competitive within your 

particular market in the e 

community. Our entire focus is to 

provide you the tools to be 

APACHE WEB SERVER UPGRADE COMING

successful in any e business you 

are conducting. We truly believe 

that your success is our success!

Our Apache project team is preparing to upgrade our server 

network to the latest version of Apache server 1.3.4. This means 

to you, our customer, increased server efficiency and speed. 

Some places you can view for more information on the new 

ADVERTISE VIA THE AIT NEWSLETTER

features are:

As you have noticed, AIT is now transmitting 

G

http://www.apache.org/docs/new_features_1_3.html

(new features)

its newsletter both via email and print. If you 

have any goods or services that you would like 

G

http://www.apache.org/docs/misc/FAQ.html

 (Apache 

to offer to AIT customers, please submit them 

FAQ's)

to Ed McDaries at 

rentspace@aitcom.net

. 

G

http://www.aitcom.net/apache

(AIT's specific FAQ)

For a limited time, AIT will not charge any fees 

to get your message out, but we will limit the 

AIT is currently beta testing this new technology and will 

number of ad messages to two per newsletter. 

announce actual implementation of the latest Apache version via 

Ads will be posted on a first come, first served 

email to all AIT customers.

basis.

CHECK YOUR MAIL

DISCOUNT TO AIT CUSTOMERS

As we mentioned last month, AIT will purge all stale mail 

http://add urls.com

 is a full service web site 

on the last day of each month.  This will prevent excess 

promotion and marketing company. We offer 3 

disk space from being used on each virtual server.

plans to promote web sites. Our Top 10 Plan 

guarantees top ten placement, the Gold Plan 

submits your website 12 times per year and 

the Silver Plan submission quarterly for a year. 

Increased traffic is the answer to increased 

buying! Visit 

http://add urls.com/

. We will