HOW YOU CAN 

RESELL AIT'S 

ECOMMERCE 

SOLUTION?

AIT would like to extend its thanks to all customers who have made use of the new 

trouble ticket system for both support and billing issues.  AIT customers who have been 

using the system have enjoyed faster response times and better follow up on each 

Many resellers have 

issue.  The system also provides feedback to AIT management to better understand 

already started to take 

customer needs and concerns, and apply resources to address identified areas.  For 

advantage of the way 

those that haven't used the system yet, please visit the appropriate URL as listed below 

AIT has structured the 

and simply fill in the form.  When you submit the ticket, you will receive a ticket number 

ecommerce package in 

in real time via your browser.  Try it and you'll find it is a much more convenient 

terms of offering it to 

system.  AIT is committed to providing you with the very best in customer service and 

their virtual host 

support! 

customers. If you are 

For technical support issues, use 

http://support.aitcom.net/support.

an end user and not a 

reseller, the following 

For billing issues, use 

http://support.aitcom.net/billing

. 

process basically 

applies except you will 

be sent all the 

information to provision 

the ecommerce suite. 

USE TECHNOCHAT.NET AS A 

Here is the step by 

MARKETING TOOL IN YOUR 

step process: 

LOCAL AREA

1.

 Sign up with 1st 

Commerce s referral 

program if you are a 

reseller in order to 

receive $25 for each 

AIT now records a weekly radio show that is aired on the local National Public Radio 

approved application 

station (WFSS, 91.9FM). The show's content focuses entirely on the impact of the 

you refer to 1st 

Internet on small business. Keeping in mind that only 10% of all the small businesses in 

Commerce. Please 

the U.S. are actually on the web, our intent with the show is to help resellers in your local 

contact 1st Commerce 

areas by building the level of need and understanding in your local business communities.  for further information 

We have already had several resellers request CD copies of the show. In turn, these 

at 

resellers have submitted these CDs to their local NPR affiliates for airing, while also 

info@1stcommerce.net

agreeing to "sponsor" the show (NPR doesn't have advertisers, but they do have 

or visit their website 

"sponsors"). As NPR affiliates come online with broadcasting the show, we will work to 

www.1stcommerce.net. 

integrate the network of "sponsors" into the actual content of the show as guests. After 

just two months of airing and inviting local businessmen as guests, we have been flooded 

2.

 Direct your 

with local requests to participate on the show. Our intent is to build a national show that 

customers to fill out the 

markets what you are marketing in your local areas. We have also built a web site 

Internet merchant 

http://technochat.net

 that provides a forum for several of the key issues involving the 

account application on 

Internet. Contact Ed McDaries if you have any questions or comments at 

the 1st Commerce web 

emcdaries@aitcom.net

.

site at  

http://1stcommerce.net

There are no 

references to AIT 

there. 

3.

 Upon approval of 

your customers  

Internet merchant