THE VIRTUAL SERVER HANDBOOK

Customer Service

Our office is prepared to offer you customer service by doing the following:

Processing new server orders

Billing

Adding new products to servers

You can contact our office via telephone, E mail or fax for help during

normal business hours. Our office can provide you with this essential

contact information.

Services

Customer Service processes new server orders, bills for all products, and

adds new server products such as:

Domain names

Cnames

SSL

Certain E commerce packages

Upgrade server

Additional disk space

Change login ID

Change Virtual Servers domain name

Terminate / disable or enable servers

Note:  For each product that is a billable item, Customer Service

requires you to send an E mail to record the request. For example, if you

need a domain name added to one of your accounts it is a $25 one time

charge. If you call and request the domain name, you must first E mail

your request before it can be granted. If you have already sent an E 

mail, and the domain has not been added, call our office.

COPYRIGHT 

 1999  DIGITAL TOOLS  LLC.

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