THE VIRTUAL SERVER HANDBOOK

Technical Support

Our Technical Suport Staff supports you by isolating specific problems that

you may have encounter while using the Virtual Server System. Technical

Support does not focus on fulfilling programming specific CGI script

requests (this includes debugging). Our Technical Support does the

following:

Monitors servers.

Answers questions submitted via phone and email.

Troubleshoots programming problems as they relate to configuration in

the Virtual Server environment.

Directs clients to other resources designed for their specific needs, (such

as designing web pages, custom configurations or programming).

Technical Support does not support third party vendor products (that exist

outside of the server extensions). If your problem is related to installing or

running a third party program on your Virtual Server, contact the program

vendor.

Note:  You can contact our Technical Support Staff using the contact

information you received when you created your Virtual Server account.

If you are unsure of the phone number and email address you should

use, please contact our office.

COPYRIGHT 

 1999  DIGITAL TOOLS  LLC.

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